Terms of Service
Last Updated: August 2026
Welcome to Flame Supplements. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services. Throughout these Terms, “Flame Supplements,” “we,” “us,” and “our” refer to Flame Supplements.
By visiting our website, creating an account, purchasing a product, or otherwise using our services, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund & Return Policy.
Please read these Terms carefully before using our website.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have obtained any legally required consent to use this website.
You may not use our products, website, or services for any unlawful or unauthorized purpose. You may not violate any applicable laws or regulations in connection with your use of our services.
You must not transmit viruses, malicious code, or other technology intended to interfere with the operation or security of our website.
We reserve the right to refuse service to anyone where permitted by applicable law.
2. Products and Product Information
Flame Supplements sells dietary supplements, sports nutrition products, and related products.
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing, availability, and other information displayed on our website are accurate. However, occasional errors or omissions may occur.
Product packaging, labels, ingredients, serving sizes, appearance, and specifications may be updated periodically. You should always review the physical product label before use and follow the directions and warnings provided on the product.
We reserve the right to modify, discontinue, replace, or limit the availability of any product at any time without prior notice.
3. Dietary Supplement Disclaimer
Products sold by Flame Supplements are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding dietary supplements may not have been evaluated by the U.S. Food and Drug Administration.
Information provided through our website, product descriptions, emails, advertisements, social media, or customer support is provided for general informational purposes only and should not be considered medical advice.
Always consult a qualified healthcare professional before beginning a new dietary supplement, particularly if you:
- Are taking prescription or over-the-counter medications;
- Have an existing medical condition;
- Are pregnant, nursing, or attempting to become pregnant;
- Are under medical supervision; or
- Are scheduled for surgery or another medical procedure.
Discontinue use and seek appropriate medical advice if you experience an adverse reaction.
4. Individual Results
Individual experiences with dietary supplements may vary.
Any testimonials, reviews, examples, or statements regarding experiences with our products represent individual experiences and should not be interpreted as a guarantee that you will experience the same results.
Diet, exercise, lifestyle, genetics, health status, and other factors may affect individual results.
5. Orders
Submitting an order through our website constitutes an offer to purchase the products included in your order.
We reserve the right to accept, decline, cancel, or limit an order when reasonably necessary, including in cases involving:
- Product availability;
- Pricing or listing errors;
- Suspected fraud or unauthorized transactions;
- Payment verification problems;
- Shipping restrictions;
- Unusually large quantities; or
- Suspected resale or misuse inconsistent with applicable policies.
If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion of the order.
6. Pricing and Payment
Prices displayed on our website are subject to change without notice.
Unless otherwise indicated, prices do not include applicable taxes, shipping charges, customs duties, or other fees that may be added during checkout.
You agree to provide current, complete, and accurate billing and payment information when making a purchase.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment service providers to process the applicable charges.
7. Promotions and Discount Codes
Promotional offers, coupons, and discount codes may be subject to separate terms, expiration dates, product exclusions, minimum purchase requirements, and other restrictions.
Unless expressly stated otherwise, promotions cannot be combined.
We reserve the right to modify or discontinue promotional offers where permitted by law.
8. Shipping and Delivery
Orders are shipped according to the shipping options available at checkout and our current Shipping Policy.
Estimated processing and delivery times are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Carrier delays, weather, holidays, customs processing, incorrect addresses, and circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing complete and accurate shipping information.
Please review our separate Shipping, Returns & Refund Policy for additional information.
9. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Shipping, Returns & Refund Policy.
Because dietary supplements are consumable goods, opened or used products may not be eligible for return except where otherwise required by applicable law or expressly provided by our policies.
If you receive an incorrect, damaged, or defective product, please contact our customer support team promptly.
10. International Orders
Where international shipping is offered, customers are responsible for determining whether the products they purchase may legally be imported, possessed, or used in their destination country.
International shipments may be subject to customs inspections, import restrictions, taxes, duties, brokerage fees, or other charges imposed by local authorities.
Unless otherwise stated or required by law, these charges are the responsibility of the customer.
11. Accuracy of Website Information
We make reasonable efforts to provide accurate and current information. However, information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other matters.
We reserve the right to correct errors and update information as appropriate.
Nothing in this section limits rights that cannot legally be excluded or modified.
12. Intellectual Property
Unless otherwise indicated, the content appearing on this website—including the Flame Supplements name, logos, graphics, product images, photographs, text, designs, videos, icons, and other materials—is owned by or licensed to Flame Supplements and is protected by applicable intellectual property laws.
You may use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, sell, license, publish, commercially exploit, or create derivative works from our content without our prior written permission, except where otherwise permitted by law.
13. Customer Reviews and User Content
If you submit reviews, photographs, comments, testimonials, or other content to Flame Supplements, you represent that you have the right to submit that content and that it does not violate applicable law or the rights of another person.
You must not submit content that is fraudulent, defamatory, threatening, obscene, misleading, infringing, or otherwise unlawful.
Subject to applicable law and any permissions obtained during submission, we may use submitted content in connection with operating and promoting our business.
We reserve the right to moderate or remove user content when appropriate.
14. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment processors, shipping carriers, or other services.
Third-party services operate independently from Flame Supplements and may be governed by their own terms and privacy policies.
We are not responsible for third-party websites or services except to the extent required by applicable law.
15. Shopify
Our online store may be hosted using Shopify, which provides the e-commerce technology that enables us to offer products and services online.
Your use of certain features may also be subject to terms, privacy practices, and technologies provided by Shopify and other third-party service providers.
16. Prohibited Uses
You may not use our website or services to engage in unlawful activity, violate intellectual property rights, submit false or misleading information, distribute malware, attempt unauthorized access to our systems, interfere with website security, scrape or harvest information in violation of applicable law, impersonate another person, or otherwise misuse our services.
We may suspend or terminate access to our services for violations of these Terms.
17. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis, except for warranties expressly provided by us or warranties that cannot legally be excluded.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot legally be waived.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Flame Supplements and its owners, employees, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.
Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Flame Supplements and its affiliates, officers, employees, and representatives from third-party claims, liabilities, damages, or reasonable expenses resulting from your unlawful misuse of our website or your material violation of these Terms.
20. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you interact with our website and services.
21. Changes to These Terms
We may update these Terms periodically to reflect changes to our business, services, policies, or applicable legal requirements.
The current version will be posted on this page with an updated “Last Updated” date. Your continued use of our services following an update constitutes acceptance to the extent permitted by applicable law.
22. Governing Law
These Terms and any disputes relating to them will be governed by the laws of [STATE, USA], without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
23. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
24. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies posted on our website, constitute the agreement between you and Flame Supplements regarding your use of our website and services, subject to applicable law.
25. Contact Information
Questions regarding these Terms of Service may be sent to:
Business Operations
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed
Email: albertobflame@gmail.com / Phone: +1 (617) 712-8768
Website: flamesupplements.com
Business Address: 205 Fairmount St, Dorchester, MA 02124